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Shipping and Returns

Simply Succulents® and Big Brook Greenhouse ship via UPS Ground and US Postal Service Ground.* UPS & US Postal Ground typically take 1 to 6 business days. We ship to the lower 48 States in the United States only at this time. Sorry we cannot ship to Hawaii, Alaska or Canada. * Sellers are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods. Simply Succulents® charges sales tax for items shipped to: WI* (5.500%). * Tax applies to subtotal WI only

NEW THIS YEAR - FREE SHIPPING - MINIMUM ORDER $25.00 A small order charge of $6.00 will be applied to orders under $25.00.

Phone orders using Visa or MasterCard are also welcome. 1-715-798-3191. Shipping of hardy succulents is from March - November 30th. Items may go out of stock unexpectedly. If this happens, on large items, (topiaries, wreaths, and birdhouses), you will be given the option of getting a refund or back order. Single plant varieties may be carefully subbed when necessary, with a very comparable variety.

Return Policy

100% satisfaction guaranteed. If for any reason upon arrival you are not completely satisfied with your purchase, you can return them to our company within 7 days for a full money back return. Please e-mail our company at info@simplysucculents.com for approval before sending your return. Item must be returned within: 7 Days Refund will be given as: Money Back Return Policy Details: People love our products! Plants are guaranteed to arrive healthy.

Payment Instructions

Please use our online shopping cart to place credit card orders. Phone orders using Visa or MasterCard are also welcome. 1-715-798-3191. Shipping of hardy succulents is from March - November 30th.

Dear Sue and Simply Succulents:

I just wanted to say thank you for your help in getting the turtles I ordered to their recipients on time. Both Mom's were so thrilled with the topiary turtle. In fact, it raised such attention from others that I had several comments about where the turtle came from. I'm tempted to order one for myself now! Thank you again for the unique gift ideas. It was a huge hit.

Best regards,
~ John N.